Evaluation of the application of the Six Sigma Strategy results in an industrial restaurant. / AVALIAÃÃO DOS RESULTADOS DA APLICAÃÃO DA ESTRATÃGIA SEIS SIGMA EM UM RESTAURANTE INDUSTRIAL
AUTOR(ES)
CLAUDIA HITOMI YOMIZO HOFF
DATA DE PUBLICAÇÃO
2005
RESUMO
Implantation of methodologies and tools for the quality and of productivity improvement in industrial and services companies has been growing in order to make possible the obtaining of products and services every better and cheaper. In this survival effort, a lot of companies have been stimulating the engagement of all the areas in adoption of varied strategies that can contribute to make a most competitive organization. One of these strategies is named by Six Sigma. In an uncommon application, it was implemented for optimizing the acting of a great chemical company industrial restaurant placed in SÃo Josà dos Campos in the state of SÃo Paulo. By the use of a group of indicators for the attendance and analysis of the results of Six Sigma, it was possible to verify if there was or no increments in associated results the administration of restaurant businesses, as well as, to evaluate the effectiveness of the used indicators. The results evidenced won with the use of the strategy Six Sigma, especially concerning to the reduction of costs operation in the restaurant, in function of the wastes reduction or elimination.
ASSUNTO(S)
restaurante industrial seis sigma indicadores de desempenho six sigma performance indicators organizacao industrial e estudos industriais industrial restaurant
Documentos Relacionados
- Alinhamento da estratÃgia corporativa ao nÃvel de serviÃo desejado pelos clientes por meio da aplicaÃÃo do BSC e do Seis Sigma.
- AplicaÃÃo da estratÃgia de alocaÃÃo nÃo proporcional para identificar outliers em dados binomiais
- Diagnosis and analysis of improvement opportunity in a university cafeteria through the Six Sigma philosophy
- Aplicação da estratégia Seis Sigma ao Fundo de Saúde do Exército da Guarnição de Caçapava
- Application of Six Sigma methology in a medium-sizes textile enterprize