Retail Banking
Mostrando 1-12 de 14 artigos, teses e dissertações.
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1. Understanding The Organizational Barriers of Promoting Electronic Delivery Options in The United States Healthcare System: An Insurer’s Perspective
ABSTRACT Consumer-driven technologies are rapidly transforming how industries conduct business both internally and externally. From online banking to retail, the broad adoption of smart devices, internet access, and wearables amongst consumers has shifted the way enterprises develop software and conduct information technology (IT) operations. Although succes
JISTEM J.Inf.Syst. Technol. Manag.. Publicado em: 23/05/2019
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2. Estimating the efficiency from Brazilian banks: a bootstrapped Data Envelopment Analysis (DEA)
Abstract The Brazilian banking sector went through several changes in its structure over the past few years. Such changes are related to fusions and acquisitions, as well as the largest market opening to foreign banks. The objective of this paper is to analyze, by applying the bootstrap DEA, the efficiency of banks in Brazil in 2010-2013. The methodology was
Prod.. Publicado em: 03/05/2016
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3. Processo de investigação e análise bibliométrica: avaliação da qualidade dos serviços bancários
O objetivo desta pesquisa é demonstrar como um pesquisador pode, de forma estruturada, selecionar artigos relevantes e identificar características dessas publicações que venham contribuir cientificamente para seu tema de interesse - aqui ilustrado na literatura internacional sobre Avaliação da Qualidade dos Serviços Bancários. O trabalho é caracteri
Rev. adm. contemp.. Publicado em: 2013-06
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4. Indústria bancária brasileira : construindo cenários prospectivos e identificando as estratégias e os recursos competitivos de utilização mais provável
Over the last two decades, Brazil has witnessed a process of significant changes in its economy, characterized by deregulation movements, economic openness and entrance into the international scenario, which generated greater market complexity, greater transformation speed in its structures and, also, less predictability towards the future (SHWARTZ, 2006). I
Publicado em: 2008
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5. Time series models applied to forecast analysis of banking credit concessions / Modelos de séries temporais aplicados à análise prospectiva de concessão de crédito bancário
The aim of this study was to model the series of banking credit concessions to individuals, to firms and for rural activities financing, and to generate forecasts about the behavior of that series. The methodology used was the Vector Auto-Regression. The property of co-integration among the variables was considered, and were estimated Vector Auto-Regression
Publicado em: 2007
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6. PRACTICE AND DISCOURSE OF ETHICS IN THE COMMERCIAL RELATIONSHIP: A DESCRIPTION OF RETAIL BANKS IN RIO DE JANEIRO / DISCURSO E PRÁTICA DA ÉTICA NA RELAÇÃO COMERCIAL: UM RETRATO DOS BANCOS DE VAREJO NO RIO DE JANEIRO
In the Brazilian private banking system, after the Real Plan (Plano Real), the conquest of low income customers and the commercial aggressiveness in the selling of products and services, became fundamental to reach high rates of profitability and maintenance of the banks positioning before competition. This strategy generates a tension between the company´s
Publicado em: 2006
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7. Canais de atendimento bancário e satisfação do cliente : estudo em bancos de varejo
Retail banks are focusing on their clients and investing in delivery channels for individuals, trying to provide high-quality customer services, and allowing the consumers to do their banking anytime, anywhere, selecting their own way to do business with banks. This strategy is part of what is known as relationship banking marketing. The goal of relationship
Publicado em: 2006
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8. Evolução e Segmentação no Perfil dos Serviços Bancários pela Internet / Internet Banking Evolution and Segmentation
Internet banking has had a fast evolution pace in the last years. In 1996 only a few pioneers took the risk to launch services through the Web, but nowadays millions of users all over the world push Internet banking to be one of the most successful applications at the electronic commerce arena. However, Internet banking fast growth do not occur in the same w
Publicado em: 24/11/2005
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9. "The use of the expressive power of new media by retail banks: a study of three cases" / "O uso do potencial expressivo da nova mídia pelos bancos de varejo: estudo de três casos"
The advent of digital technologies and the diffusion of the world wide web (www) have expanded the boundaries of massive communication activities towards a wide range of new players, much beyond the traditional media sector. Within this context, despite the existence of a recent, prolific literature diagnosing the use of new media resources by the traditiona
Publicado em: 2005
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10. Perfil dos grupos estratégicos bancários no Brasil / A segmentation model for the Brazilian banking system
The balance sheets of financial institutions reveal their primary strategies, namely investment and funding, which determine banks profitability. The aim of the present study was to suggest and try out experiment with a (optimal) combination for the Brazilian banking system markets based on these strategic parameters decisions, and thus, design a course of a
Publicado em: 2005
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11. GESTÃO FINANCEIRA DAS ENTIDADES FECHADAS DE PREVIDÊNCIA COMPLEMENTAR
The objective of this dissertation is to evaluate which are the reasons that evidences the large concentration of asset allocation provening from Public and Private Pension Funds together into Asset Managers linked to large financial conglomerates (retail banks) in detriment of the independent players (Pure Asset Managers). This paper analizes the concept an
Publicado em: 2005
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12. Dinâmica de institucionalização de práticas sociais: estudo da responsabilidade social no campo das organizações bancárias
The scope of this theses is to understand the dynamics of the institutionalization of Corporate Social Responsibility (CSR) within the Field of Banking Organizations in Brazil. Using the social analysis model put forward by Boltanski and Chiapello (1999) and reverting to the conceptual basis of the institutional approach and using Bourdieu¿s notion of inter
Publicado em: 2005